We pick up when you can't.
You're mid-fade, under a bonnet or up a ladder. The phone rings out and that customer rings the next place. Second Ring answers every call you miss, books them in, and texts you the details.
Every missed call is a customer who went somewhere else.
calls a week a busy one-person shop can miss while working.
a month lost if half of 10 weekly missed calls would have booked a £20 job.
Second Ring answers evenings, Sundays and bank holidays too.
Example figures. We'll work out your own numbers with you in five minutes.
Live in a day. Nothing changes for your regulars.
We learn your business
Ten minutes in your shop: prices, hours, the questions people always ask, and how you take bookings.
Your calls forward when you're busy
You keep your number. Calls you don't answer go to your receptionist after a few rings. Pick up as normal any time.
You get a text after every call
Name, number, what they want, and what's been sorted. Bookings go straight to your system or your link.
We'll ring it with you, in your shop.
We set up a receptionist with your real prices and hours, then you call it and ask it anything a customer would. If you don't like it, you've lost nothing.
One booking a week usually covers it.
Monthly, no contract. 30 days' notice to cancel. Your first month is free.
Answer
- Answers every missed call, 24/7
- Prices, hours and FAQs
- Takes callback details
- Text summary after each call
Book
- Everything in Answer
- Books appointments or takes orders
- Sends callers your booking link
- Missed-call text back
Front Desk
- Everything in Book
- Google review requests after visits
- Appointment reminder texts
- Monthly report on calls caught
Prices exclude VAT if applicable. Trades, garages and clinics with longer calls may need a custom quote.
What owners ask us
Will customers know it's not a person?
It sounds natural and friendly. If someone asks, it says it's the shop's automated assistant and keeps helping.
What if it gets something wrong?
It only uses the prices and details you give us. If it doesn't know an answer, it takes the caller's number for you to ring back. We check calls in your first week and fix anything quickly.
Do I need to change my number?
No. You keep your number and answer as normal. Only calls you don't pick up get forwarded.
What happens to callers' details?
We use them only to run your service, keep them secure and follow UK GDPR. Callers are told the call may be recorded.
Can I cancel?
Yes, any time with 30 days' notice. Switch off call forwarding and that's it.
Free first month. We'll come to you.
We cover Liverpool, Manchester and everywhere in between. Fill this in and we'll get back to you within one working day to arrange a visit.
Prefer email? hello@secondringuk.com